Contact us

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NORWICH DECKING COMPANY –  01603 554 075

Covid-19 update

Updated 6th January 2021

WE ARE OPEN

Following the UK Government’s announcement about how restrictions will change from 4th January, together with industry guidance we remain open for business and are able to continue to install products and offer sales and survey appointments in all areas of Norfolk. All of this activity is carried out following the Governments stringent guidelines. You can read about how we are managing this below.

 

In-home consultation

Your Design Consultation

Keeping everyone safe is our top priority

We have re-introduced our in-home design consultations, with new working practices in place to keep our customers and colleagues safe. Following government advice on working safely, we have introduced some significant changes and issued our staff with clear work practice instructions, meaning the way we do consultations will now be a little different. We are also happy to discuss projects remotely by video call if you prefer.

Survey

Your Survey

Keeping everyone safe is our top priority

Following government advice on working safely, we have introduced some significant changes to the way we work with the clear objective of keeping us all safe. Our staff have all been given clear work practice instructions for when they visit your home to help reduce the risk of infection.

Installation

Your Installation

Keeping everyone safe is our top priority

Following government advice on working safely, we have introduced some significant changes to the way we work with the clear objective of keeping us all safe. Our staff have all been given clear work practice instructions for when they visit your home to help reduce the risk of infection.

How we are making our service safer for everyone

Our consultants will be meticulous when visiting customer homes, but you can discuss exactly how you would like your visit to be conducted in advance. On the day of the visit, we have introduced the following measures…

  1. Firstly, consultants will only attend if they and their household are symptom free for a minimum of 14 days. If there’s any sign they have been in contact with the virus, they are required to self-isolate and won’t carry out visits until safe to do so.
  2. We’ll be in touch on the day of your consultation to confirm that you and your household are also symptom free. If you or any member of your household has any symptoms the visit will not go ahead, but we can re-arrange your consultation if necessary.
  3. We can discuss how you would like the consultation to be conducted, with discussions taking place in the garden for instance.
  4. Every consultant will be equipped with protective clothing such as disposable gloves and masks and will also bring their own hand sanitiser.
  5. Product samples will be disinfected thoroughly before and after every visit and you’ll be asked to wear sanitary gloves if you wish to handle them.
  6. Every consultant will observe strict social distancing throughout the visit and stay at least 2m away. You can even expect a friendly wave instead of a handshake.
  7. Finally, consultants will clean and disinfect any surfaces in your home they have touched before leaving.

TIMBER DECKING

 

Install decking

Here at Norwich Decking Co, our timber decking fitters make sure all our garden services in Norwich and Norfolk are completed to the highest standards.

COMPOSITE DECKING

 

REX DECKING INSTALL NORWICH

Composite decking is less slippery than timber and comes in a range of colors and finishes. The finish is also considerably more consistent – every board of a composite deck is the same color and texture.

FENCING

  

INSTALL AND SUPPLY

As a local fencing contractor, we make sure all our garden fencing services in Norwich come fully GUARANTEED. Call today and book an appointment..

Trex composite decking fitter norfolk
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